Privacy Policy, Ameya Heights

Contact

Ameya Heights LLP, Heeraa Mansion, 20/18 General Muthiah Street, Sowcarpet, Chennai 600001, Tamil Nadu.

Email: hi@ameyaheights.com · Phone: +91 99629 65000

What we collect, and why

Data	When	Purpose	Kept for
Name, email, phone, message	When you submit an enquiry, site-visit or partnership form	To respond to and follow up on your enquiry	24 months, or until you ask us to erase it
IP address, basic device info	Automatically, when a form is submitted	Security, spam prevention, rate limiting	≤ 90 days in logs
Analytics (page views, approximate location)	Only if you accept the analytics cookie	To understand site usage	Per Google Analytics settings

We rely on your consent as the legal basis for processing. We do not use "legitimate interest", pre-ticked boxes, or consent buried in terms. We ask for consent in clear language, separately for responding to your enquiry and for marketing updates.

We share data only with service providers that help us run the site, under their data-processing terms:

Google: Apps Script, Sheets & Workspace email (storing your enquiry and emailing it to our team from hi@ameyaheights.com), reCAPTCHA (spam protection), Fonts, Maps, and Analytics & Tag Manager (only if you consent).
Google Gemini: powers the “Ask Ameya” AI chat. Messages you send in the chat are processed by Google’s Gemini API to generate a reply. Please don’t share sensitive personal information in the chat.
cal.com: powers site-visit booking. If you book a slot, it captures your name, email and chosen time.
Plausible: privacy-friendly, cookieless website analytics. It sets no cookies and does not identify you.
WhatsApp (Meta): if you choose to message us on WhatsApp, your message is handled by WhatsApp under Meta’s terms.
Vercel, Upstash & Neon: website hosting, the secure form endpoint, the rate-limiting store that protects our forms from abuse, and the database behind our own customer-relationship system, where your enquiry is also recorded.

Some of these providers — including Google Gemini, cal.com, Vercel, Upstash and Neon — process data outside India (for example, in the United States). We rely on their standard data-processing protections. We do not sell your personal data.

Your rights under the DPDP Act

Access: a summary of the data we hold about you, its purpose and sharing.
Correction: fix inaccurate or incomplete data.
Erasure: ask us to delete your data.
Withdraw consent: as easily as you gave it (for analytics, use "Cookie preferences" below; for enquiry or marketing data, email us).
Nominate: nominate someone to exercise your rights in the event of death or incapacity.

We respond to rights requests within 30 days. To withdraw analytics consent now:

Make a data-rights request

Email us at hi@ameyaheights.com with your name, the email you contacted us with, and your request (access, correction, erasure, or withdraw consent). We will verify and respond within 30 days.

Children

This site and our services are intended for adults (18+). We do not knowingly collect data from children. If you believe a child has provided us data, contact our Grievance Officer and we will delete it.

Grievance Officer

In line with the DPDP Act, you may contact our Grievance Officer for any concern about your personal data:

Grievance Officer: The Ameya Heights Team, Ameya Heights LLP

Email: hi@ameyaheights.com

Phone: +91 99629 65000

Address: Ameya Heights LLP, Heeraa Mansion, 20/18 General Muthiah Street, Sowcarpet, Chennai 600001, Tamil Nadu.

Response time: within 30 days of receipt.

Changes

We may update this policy; the "last updated" date above will change. Material changes will be reflected on this page.

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